Tardiness & Cancellation Policies
Late Arrivals and Pick Ups
- Caregivers are expected to drop off/ pick up their child in time for their session start/stop time.
- Staff must be notified as soon as possible if you will be late for your appointment
- Please call (727) 643-7695 to notify staff
- If there are a number of late arrivals and pickups that exceed 15 minutes after your scheduled time, we may need to discuss this issue.
- NOTE: Child will only be released to a custodial guardian or another caregiver with prior written consent form on file.
Cancellation and No Shows
- All sessions are by appointment only
- It is client’s responsibility to attend all scheduled appointments
- A 24-hour notification is appreciated whenever possible
- All cancellations MUST be made 2 hours before scheduled session
- Please call (727)-643-7695 to notify staff
- If prior notification is not received in a timely manner as stated, a NO-SHOW appointment will be marked